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Re: Global Access thru Orange Lake Resorts (by Theresa R.):

I hate the Global Access! I told the orange lake people that this is a pain. You can not exchange easily with RCI. You have to go through Orange Lake who then goes to RCI. You are lucky if you get ANYONE who understands their own system. If you want to exchange in another location, your points are only worth what RCI deems, not what Orange Lake deems. If you do exchange in an RCI resort that does not participates in the points, you MUST use your week. I had one RCI person tell me that the Hilton's, Marriotts, Sunterra's, etc who have their own exchange programs operate their own way also. I think they are all jocking to see who can be the top dog! It is soooooo miserable to try to exchange! I hate the complications. Nothing can be done on line...only by telephone with waiting for help!