Sunterra Resorts

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Original Message:

Re: Sunterra Resorts (by Laura K.):

maryloue2 wrote:
Yes, I still work for them and I access the website almost on a daily basis so I am not sure what type of problems you are having. I own 31,500 points and have been a very happy owner and I am even happier no that we are owned by Diamond Resorts. They are totally renovating most of the resorts and some of the units at the Sedona Summit Resort are already done and they willl be starting on the Ridge in Feb. What impresses me the most is their standard of epectations regardigng customer service and quality.

I am not sure what you mean about your financial records disappearing and I was just on the website yesterday and all my info was correct so you may want to give them a call. I will be more than happy to assist you anyway that I can.

louiseb11 wrote:
maryloue2 wrote:
john1671 wrote:
Sunterra has some major financial issues going on, see the postings on TUG2.com for details.

FYI, Sunterra was purchased by their largest share holder and is now Diamond Resorts. FYI, your reference to Sunterra's financial problems is about seven years old and they did not sell out because of financial problems. Diamond Resorts made them an offer that they could not refuse and paid millions of dollars to acquire the company.

Keep you eye on Diamond Resorts as they will quickly become the best in the industry!

Are you still a Diamond Resorts employee?

All I know is that my e-mail requests to Diamond as to why my financial records have disappeared from the website have gone unanswered. With Sunterra, you used to be able to log on and see a full accounting of your payments and balance remaining. That is now gone with no explanation or response.