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Re: Royal Marketing Group (by Amanda C.):

OK, I am reading all of this and getting very angry at myself for being so gullible. My husband and I recently purchased a 3BR TS in Cabo and one of the reps there gave us information about Royal Vacations Club and renting the weeks we could not use with them, he said that he has done it repeatedly and gets in excess of $10k for 1 week!! So, I checked out their website (which I agree does not look that good, but I still fell for it) and I spoke to Shawna a few times over the phone. She convinced me that our weeks would rent within 4-6 weeks of submitting them. I signed up on 9/22/08 and have called to follow up repeatedly. I have Shawna's personal number (which she gave me when she was trying to con me into signing up) and I bother her often - she always seems annoyed when I call but "trys" to offer advice and rush me off the phone. Then, I have also called the "customer service" dept. who is also not very friendly and quick to tell me that my weeks have been gaining interest but no one has booked yet, however, it should be sometime soon now. Finally, I found this website with all of the helpful information above and I am GLAD. I called AMEX (which is how I paid) and told them of the scam and that no services have been rendered. As of today, Amex is investigating the charge and will need Royal Marketing to provide them with proof of service for them to keep my $. I am hoping that they do not have any fraudulent documents to do this - however, it seems like those who have contacted their credit card companies have been successful in getting their $$ back. Let me know if there is anything else I should say to AMEX to further prove that this is a scam. Also, there are 7 pages of comments on this topic with various suggestions for reporting this company. Please let me know what is the best course of action (contact BBB, Attorney General, or what) to get someone to act on this. I think this is totally outlandish - and also, I will give out Shawna's number to whomever may want it. I have not called to tell her that I found all of this information as I thought it might be best if she were "surprised" by the investigation by Amex - but let me know if you all think I should call the company and ask for a refund directly. My experience is that they do answer the phone but give unhelpful answers. Thank you all for posting .... I am going to try to rent my weeks using the other means mentioned above.