Post reply
Original Message:
Re: GRAND MAYAN LUXX VILLAS (by MIkiael M.):
Ok....sounds like everyone needs some clarification about GM Luxx...
1. you do not have access to Registry Collection 2. GM has black out dates that you CAN NOT book i.e. Spring Break, US holiday weeks, etc. 3. you do not have to pay maintenance fees on the property unless you use it which does include depositing it to another exchange company.
Trust me on this people I have worked with them and for them for numerous years. Unless you plan on traveling back to Grand Mayan every year and go in the off season back to your property. They have the worst customer service ever and when you need to deposit your time in before losing it on October 31st. You need to call at least a week prior to that because GM has so many phone calls coming in that most ppl can never get through. GM has changed their phone number three times in the last year. Also, keep in mind when you call the GM cust service number, all the agents speak spanish, so you better brush on your spanish textbooks.
Once again, I can not reiterate enough that unless you plan on traveling to Mexico every year then do not purchase.