Royal Marketing Group

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Re: Royal Marketing Group (by Valerie M.):

Sent an email to Grupo Mayan Customer Service (see message dated 6/2). They wasted no time in calling me! Left 3 messages on 3 different days. They explained that they don't monitor these rental agencies and are not responsible. I indicated that this problem has been going on since last year and that this should not be the first time they were aware of it. If they were still handing out the forms with Royal Marketing Group on it, they should stop. Got no other assistance from them but think it is odd that they tried to reach me 3 times after my email. They know something or want to know something! Broward County Consumer Protection Div. said it was not within their jurisdiction since no purchase had been made. West Palm Beach BBB says they will respond within 30 days (7/3). Florida Dept. of Agriculture & Consumer Svcs. said since the firm was "no longer operating" so they could not pursue my complaint (in spite of the website). I am still awaiting a response from the FTC.