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Original Message:

Re: Update on Lawsuit against RCI (by Richelle Z.):

We own over one million points in Wyndham. We love taking our trips and have been in the program for almost two years. On September 1, 2009 I called to make a reservation for July2, in Sedona for our daughters. I asked for the points to be taken out of our cancel points, or to look at moving the date back into June since we had a July 1 renewal date and still have a lot of points left in 2010. They suggested that we change our contract date instead. I really did not even know what they were talking about. I said they could if it would simplify our two dates into one trusting they would be making a change to help us. Instead, they moved 936,000 points back six months without our full knowledge. This seems to be a breach of contract to us. We have tried since September 2 to get them to move our renewal date up to the original July 1, 2010 date. Instead, they say we would be hurting other owners if they correct this mistake. In essence, they are asking us to prepay on the use of our time share six months in advance. That would be like asking a new car owner to make six payments and then be allowed to drive the car. It is illegal and wrong. Any ideas of who I can talk to, or how I can correct this mistake? Thanks. RZimmer