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Questionable practice by BLUEGREEN (by Dennis N.):

I would like to bring attention to a questionable practice that was perpetrated on me. I was solicited to attend a sales presentation by BLUEGREEN RESORTS being offered in my home town of Grand Rapids, Michigan. I accepted and was asked for a refundable deposit (via credit card) to "ensure my attendance". I think the amount was about $70 and I agreed. I subsequently attended the seminar when the date arrived and during the presentation was swayed to "upgrade" the owner package I purchased several years before. However, after having a chance to read over my contract and some of the material I left with that evening I chose to rescind my decision within the legal 3 day grace period. They did cancel my contract but later sent me a letter saying that they were keeping my deposit to cover the cost of the canvass tote and printed materials given me and would not be refunding my credit card deposit which, I repeat, was ONLY to "ensure my attendance". I think this is a very shady and deceptive practice and CHEAP in my estimation and would caution anyone doing business with the BLUEGREEN organization. Their only Michigan office is a 3 hour drive away (6 hours round trip) making it difficult (and non-cost effective) to deal with them directly. The issue remains unresolved and I told them I would alert as many people as possible how cheap they are and about their underhanded, fraudulent practices. I wonder if they would have turned me away from their sales presentation that evening had I refused the UP FRONT deposit?