Original Message:
Re: Diamond Resorts reduces owner benefits again! (by Peter G.):
I'm in complete agreement with everything everyone is saying above about Diamond and their misleading information. We bought 2 weeks in the the Point of Poipu and feel completely mislead. We did our homework too. Asked for full financials on club status, were assured there's no big anticipated expenses coming up that would raise dues significantly (they went up 50% in our first year of ownership), we were told that we could "surrender our weeks" at the beginning of the year (they neglected to say that it only pays 50% of the dues, and now with the increases only 33%), and were also fed the mis-information about preferred booking. All in all they were all half truths with one purpose, get us to pay the cash!
Once in the system it's impossible to navigate, (even though I'll admit all the points are worth a lot at other places), you can't trade in weeks which makes it impossible to get booking at any other place in demand. This completely takes away the advantage of owning a hawaiian time share.
I'm all for voting Diamond out or even better participating in a class action. If anyone else knows of anything going on to make it right for the 100's of Sunterra/Diamond owners in the Hawaii Collection please let me know!