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Re: GRAND MAYAN LUXX VILLAS (by Carolyn C.):
My husband and I recently upgraded to the Grand Luxxe Suite. We feel we paid too much and the only reason we upgraded is becasue we don't have to pay maintenance fee if we don't go and the extra fees we pay every 5, or 25 years when we had the Grand Mayan Studio.
One of the major reason we upgraded is becasue the salesperson told me once I upgrade, we are at whole different level. We like Atlantis very much, I regrat that we told the salesperson and he uses that as sales pitch. He told us once we upgrade, we can exchange to "the Cove" at the atlantis or two weeks at Harborside Resort. He even showed us a booklet listing. As of now, I believe that is a lie but would like someone on this form to confirm.
I am really upset because half of the thing they told us during presentation are not true. If it is not on paper, it won't come true.