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Re: H10 Hotels "new" resort in Playa del Carmen (by R P.):
There looks to be several hotels under H10 Hotel Resorts in Playa Del Carmen .... what is the name of the one they're supposedly building?
I don't know how much money you paid (if paid in full) or how much of a down payment you made or how much your payments are each month (if you financed), but this seems awfully fishy after 3 entire years and the hotel hasn't been finished yet, especially in this worldwide economic downturn and all the bad publicity concerning Mexico (H1N1, gangs, crime, drug wars, etc.).
I think I would be getting in touch with PROFECO (the Consumer Advocacy Agency in Mexico), explain your situation and try to get them to get your money back. You can do a forum search here or a google or a bing search to find contact info for PROFECO.
PROFECO has helped many people with complaints concerning resorts they bought from in Mexico.