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Original Message:

Re: Club Navigo is a rip off (by Jackie J.):

During Bike Week in Daytona we discussed Cliub Navigo with a sales rep at the Bruce Rossmeyers. She set us up with an appt in the office across from the Grand Seas- sales agent named Marty- we thought we were prepared with all the important questions- didn't want to buy a specific week- he told us it was points which could be used any time. As we came to Bike Week every year, and stayed at a place in Daytona, we figured this would be a good deal. We could stay at Club Navigo- he even came out to look at our bike and discussed the storage of our trailer, etc. We did not finance it and as we were on the bike asked that all paperwork be sent to our home- He knew we would not be home for two weeks. Of course, when we got home and read the "fine print" the time period to rescind was over. We still believed that we would be able to use it for bike week or somewhere else if that didn't work out- we have three daughters and thought they couod use it. NOT SO!! Not once have we been ablre to book anything- Bike week is a "special event" and there is never availability- although you can rent on the internet- for a price. When asked about this, we were told that's the way it is- only so many rooms are set aside for owners- the rest are rented out. We were also told about the "travel deals"- In fact, Marty told us that he and his family ONLY travelled using these deals! Again- NOT! Unfortunately these scumbags get away with this- I have called, written, received no deed- even tho I have requested it multiple times- in wtriting and on the phone- The biggest waste of money that I have ever spent---- I am for a class action but Florida allows this-