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Re: help (by Wendy C.):

I don't even think that they know how to manipulate their unit. They are 85 years old and yes I believe that they were sold a bill of goods on the "greatness" of owning a timeshare. I think that it is the biggest rip off ever. RCI won't even talk to me on the phone eventhough my father in law has written them to give permission to talk to me so that I can assist them. frustrating. Where do you find out what a TPU is?