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Original Message:

Re: vacation international (by Tiana H.):

I sure do wish I could go to the FBI on what happened to me in Mexico. At least I have Profeco looking at my cases with 2 different resorts (Grand Bay Resorts and Residence Club La Jolla). Profeco is the Attorney General for Mexico. It took them 6 months before they even responded back, they're that backed-up. All they can promise you is cancellation of your contract, but they can't guarantee your money back, which is a bummer.