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Original Message:

Re: Club Navigo is a rip off (by Steve M.):

petrab10 wrote:
Are you excusing all the others on the forum that have to complain of being "Brock" (whoever that is?) I think people can see through your posting. You are an employee. You know it. You have belittled many on this forum going as far as insinuating that they are dead beats and dumbies. Well, there is such a thing as believing in mankind and the expectation of honesty from companies you deal with. Many good companies still operate like that.

Let's face it, no one on a blog can fix problems with this company.

I have voiced my opinion. Hopefully others will see through you and continue their pursuit for justice as I am.

Good luck to you. ( i am taking the high road)

P.S. You can respond if you want but this will be the last time I write on this forum. There are many other sites that I can use.

In the famous words of Ronald Reagan - "There you go again"

So your taking the high road - by once again accusing me of being an employee of Club Navigo or Island One.

Sorry wrong.

And as for accusing others of being dumb or deadbeats - Well if you actually owned at any of the resorts and had read the contracts and bylaws - there is indeed only three reasons why a person would be denied access to or use of their points.

They are behind on the mortgage or are in default. - Clearly stated in the contract as a reason to deny usage.

They are behind on the fees and assessments - again clearly called out as a reason to deny usage.

They fail to plan far enough in advance to get reservations at popular resorts or in high demand seasons. Many resorts are sold out in high demand weeks, yet are half empty in low seasons. If you want a high demand week - then book early. I have made reservations up to 11 months in advance to make sure I got the time I wanted at the resort I wanted. You could do this also. If you wait an try to make reservations as if you are going to some hotel on a last minute deal - then expect to be disappointed - a lot.

Any other reason for being denied usage should be argued out with the company, just as I have on several issues. All can be resolved if you simply prove your case. This particularly applies to cases of bad bookkeeping, which I have had happen three times. Copies of cancelled checks and a couple of phone calls solved the problem in each case. Was it a pain that I had to do this - YES. Should I have had to send copies of cancelled checks - NO. Was I going to lay down and just take it - HELL NO.

If you have a legitimate complaint, that is not covered by one of the comments above - then you likely were mislead as to what you were actually buying. Well you had 10 days to read the documents and cancel the contract by Florida state law. What can I say to that?