Original Message:
Re: Anyone have experience with Preston Green or Americap International Corp (by Trent P.):
jayjay wrote:trentp8 wrote:I wanted to provide a follow up to my post. I received an e-mail tonight from Vacation Home Only and they have agreed to refund to me the difference in cost between an Ocean Front and an Island view rental.Thanks for the update Trent .... that's one of the positive sides of these forums, however VHO should never promise someone in the future a type of unit (ocean front, ocean view, garden view, island view, etc) that they haven't secured via a contract .... in the business world that's called bait and switch.
I agree. They said in their letter to me that it was a loophole with Westin since early on I had asked them to move the reservation forward by one day, but that explanation does not make sense because the reservation was never changed and since that discussion was all the way back in August of 2011. While I am glad that I am getting a refund, I would hope that they change the way they do things for others in the future. Thanks