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Re: point rental liquidators (by B C.):

jayjay wrote:

susanc924 wrote:

But the ones that I tend to give more credibility are the ones that originally had a complaint or question and then come back and say things were resolved (or not.).

Well, tina has answered your question .... nobody from PRL or their affiliates have contacted tina or her parents.

Quote:

Thank you - I should restate my intent as not to commit to any upfront cost - whether it be in the form of a check or a credit card obligation. My understanding of Mr. Cooke's offer was one year of participating in the program with no requirement to buy anything. Of course I wonder how he could do that but that was the offer as I read it.

Of course there's an upfront fee involved .... if not, how could they stay in business .... they more than likely tell you that in order to get maximum benefits from your membership you have to buy more points.

Like I mentioned earlier Jayjay. Tina's parents got refunded in full on july 20th which was 4 days after the unjustified and uneducated complaint. I need to be careful not to say any sensitive info but because no names are involved I can go over these dates and situations spot on. And it's not up to PRL to refund Tina's parents WHEN NONE OF THEIR MONEY WAS RAN BY PRL. By the way I'm not acting like a saint in that regard. We charge $498 per enrollment with purchase of deed from several resorts. This particular situation was an interesting story that I'll share if anybody cares but the end of it is they DIDN'T get charged the normal $498...

I have two questions for you just to humor me. 1. Does it makes sense to you that Tina would have 8 posts after the 7/20 refund date talking about her parents not getting money back? There was one as early as today. Can you see the type of person I am dealing with here? 2. Would you say that a resort that gives a refund 1.5 months after rescission, when not obligated to, did the right thing when even the publicly traded large companies (wyndham hilton, ect) generally will not do that? And in the 5% chance they do give a refund do you think they process it within 4 days of receiving a complaint like Sunset Harbor did? 3. I know you think we make up accounts on here or whatever but do you think DonaldC that ripped on PRL 3 months ago then said he got paid last week is a town-foolery account? You think an unhappy client on here helped?

I wish with your timeshare experience and industry knowledge you'd give me one chance to show you what we do at no charge. 1 freeby year. no money. Learn it, play with it and see what you think. What could you lose? Other forum readers please don't even ask for a year. There are contract issues with our affiliates. I'm giving 3 total 1 year freebies for forever and that's it. There are 3 offers for a free year, DonP, JayJay, and Susan. Susan because of the misrepresented response from her sales rep about the ARDA letter. JayJay and DonP because I was unprofessional and rude and want a chance to show them the system. I think after watching this forum for this long I'd rather have you two tell me that you're impressed that someone is doing it right then have $100,000... I went from confused, to mad, to frustrated, to apologetic, to motivated with this situation.

I appreciate what you do for people regardless and I honestly and sincerely apologize for my unprofessionalism before. I didn't deal with it correctly. It took a 72 year old client that has been with me for three years calling me and telling me I was acting childish to realize it. I know I'm still not being quite as polite as I should be to Tina but it is a big pill to swallow having someone that you didn't charge and that the resort refunded immediately put uneducated thoughts and inaccurate portrayals about your livelihood. The amount of inaccuracy in her story from beginning to end is horrifying and anyone that knows basic timeshare sales can see that.

Everybody have a good weekend. Stay out of the heat. It's nasty in Illinois!

Cordially as always, BJ Cooke