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Re: point rental liquidators (by Tina K.):

I just want to clarify a few things.... Pat Thompson & Hughes Dewailly are the 2 "salesmen" that lied to my parents to trick them into purchasing timeshare at Sunset Harbor Resort in Willis, TX. Some of the paperwork is on RCI letterhead, some is on PRL letterhead, and some is on Sunset Harbor letterhead. Since the phone numbers for the 2 salesmen don't work anymore, we can't get in touch with them. I actually don't know who they work for directly, just that they are brokers that sell timeshares for Sunset Harbor. I am not positive about their affiliation with PRL. The main complaint I have is with these 2 liars. Otherwise, my major complaint is with Sunset Harbor because they have not agreed to refund the credit card charges, even though they are aware of the misrepresentation presented to my parents by these 2 guys. BJ Cooke says these 2 guys do not work for PRL, but BJ did offer to help my parents get refunds. I would gladly accept his help and hope he is successful. BJ says that the PRL program is often included in timeshare deals as an "add on" and that may be the case here. PRL may not be the "bad guys" in this case, but I don't know anything about their other deals. Does anyone know more about Pat Thompson and/or Hughes Dewailly? What city/state are they from? What company do they work for?

BJ, did you get those client notes from Sunset Harbor Resort? They say they issued refunds on 7/20/12, but the full credit card balances are still showing as of today, 8/4/12. Also, no "refund documents" were received by my parents, so they surely haven't been signed, notarized, and returned. I sincerely wish that all was true. Usually credit card refunds take 2-3 days, so I'm still thinking none of this actually happened. If you could give me a name at Sunset Harbor, we could call and find out more info. ???

I guess they've never had bad cell phone reception before? Does that necessarily mean I was lying? I have never done business with a company like this before!

My parents love their original week of timeshare at Mardi Gras Manor, who has a 4.8 star rating. The maintenance fees are actually less than the fees for Sunset Harbor Resort, who has a 2.1 star rating. The only reason they were interested in SHR was because of the points program. Unfortunately, they were told so many lies about how the program works, they are completely turned off now. Pat Thompson and Hughes Dewailly are certainly not doing any favors to people interested in promoting the points program.

This was not a simple case of client remorse a month later. It's a case of an elderly couple being lied to and tricked and pressured into signing, which is fraudulent.