Post reply

Need referral for Playa del Carmen attorney (by R P.):

jerolyn2 wrote:

We purchased a vacation membership from Sandos Resorts a few years ago.

It’s and All Inclusive resort and before we purchased the membership, we had them add specific language to the contract that limits the AI fee to $100, forever. As time has passed and the AI fees are now over $100 and they’re refusing to honor our contract. They are now claiming that the language in our contract was only meant to give us a “range” of AI fees that we “might” pay, which is BS. I know that the wording in our specific contract is different from every other contract, because we had them change it i.e. if we could SEE other contracts signed during that same period, it would prove that the intention for OUR contract, was to limit the AI fees.

We spent over $17,000 for this membership and we would have NEVER done so, if we thought that they would not honor this part of the agreement (before we signed, we tried to think of anything that could go wrong and we specifically got things clarified in WRITING…but we didn’t anticipate that they would tell us to take a hike…)

We’d like to at least speak with or communicate with an attorney who is knowledgeable about timeshare rip off’s etc. and see if we can either get our contract enforced or make them return our money (but it’s been 4 or 5 years since we originally purchased).

Does anyone have any contacts or experience that might help us? It’s important that I find an attorney who understands English, can communicate via email and of course, someone who knows the laws re all this.

Thanks! Jerolyn

Legally binding signed contracts are just that .... you signed a legal contract stating that the all inclusive fees stay at $100 forever .... any attorney should be able to verify this ... it would seem the resort is trying to bully you.

Also, you might get in contact with PROFECO (the consumer advocacy agency in Mexico) and file a complaint .... you can google for contact info.