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Original Message:

Re: Open Letter to Steve Cloobeck, Diamond Resorts International CEO (by R P.):

paulah172 wrote:
Its one thing when they sell you something with "their word" and what was promised during the transaction, and another what is stated in the contract . Idk do you have hours to sit and read every word on a contract before you realize some things are not extactly what was stated to you ?

Unfortunately, what is said in a timeshare presentation by a timeshare salesperson holds no water in a court of law (old saying = "if a timeshare salesperson moves his/her lips he's/she's lying") .... it's only what's in the written contract that counts. So yes, if you were promised certain things in the verbal presentation then you need to read the written contract before signing on the dotted line to make sure those promises are in that contract.