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Re: point rental liquidators (by Tina K.):

I've talked to so many different people in the Billing Disputes dept. and the Fraud dept. at BofA, that I stopped keeping up with the names. You rarely get to talk to the same person when calling back. My parents were scammed 5/29/12. We tried filing "fraudulent charges" with BofA on 7/2/12 which sort of put the credit card acct. in limbo for up to 90 days while they were attempting to resolve the dispute. They eventually rejected our claim bc SHR (the merchant) insisted the contract was not fraudulent. I continued researching and later found info on this forum about another way to file a dispute. This 2nd dispute was filed 1/3/13. At first, BofA wouldn't start the dispute bc it had been over 6 months since the initial charges. I think the 90 days the acct was on hold during the 1st dispute is what finally allowed them to process the 2nd dispute. We had to wait 45 days to get an answer, but finally got credits to the CC accts. The reason I don't post the specifics on here is that SHR probably reads this and I don't want to give them any tips on ways that victims have been successful fighting their scams. I wish we could separate the victims from the scammers on here. If your initial charges were less than 6 months ago, I would def file disputes NOW. BofA said it's in the form that you signed to open the acct that any disputes have to be filed within 6 months. That's why PRL's contract says it takes 6 months to get your 1st check. UGH! Don't think for one minute that Sunset Harbor Resorts doesn't know about this scam and endorse/encourage it, probably initiates it. Debbie Berra, the on-site manager, admitted to me that she knew Hughes Dewailly & Pat Thompson (male) very well & that they paid them commissions for selling their timeshares. The charges on the CC list SHR as the merchant, not PRL.

deborahw286 wrote:

Can someone tell me how old the charge was that was refunded to the parents who purchased at Sunset Harbor?? I have been in contact with RCI Bank of America but they have informed me that I waited too late to take action...I am driving myself insane trying to get through...Please help! Can you give me the name of the dept. at Bank of America that assisted you? I have talked to the fraud dept. as well at billing inquiries, I have sent faxes and hard copies...still they say I did not notify them in a timely manner. We made our purchase in 2011...comment to help please!!