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Re: Has anyone purchased from Vallart Gardens? (by Lisa A.):

I had the same issue with my American Express card; so I just contacted them and told them how disappointed I am and that I've been a very long term customer and at the moment have 3 separate American Express Accounts and I'm prepared to cancel them all since they are siding with the scam artists! They immediately asked if they could resubmit the fraud case. Since I have yet to receive one bit of information from the Vallarta Gardens in the mail, no copy of my contract, no time share information, no RCI information, etc. WIth all the other time shares I've purchased by the time I got home from my trip I had a package waiting for me. My sister was on the same trip with me and she upgraded at the MAyan Palace and she got a huge package of the updated information and contract and all within a few days of returning home and I've yet to receive anything in 3 months time. I did get the anuity company to refund my money, and if I signed that contract and the credit card receipt, why did they not say I could not cancel that one, they gave me my $ back, I did have to go back to them twice but they did give me my $1500 back.