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Re: Has anyone purchased from Vallart Gardens? (by Sharon):

We did not purchase at Vallarta Gardens, but we did purchase down road at Puerto Bahia. We had the very same experience with the. Our salesman was Todd Dehn and he promised that we would have a great sum of money from two properties in a Equity Exchange and that through Mercury Property Management of St. Louis we would get 8 weeks of rental for 7 years at $2600.00 per week.........NONE OF IT IS TRUE. They charged one credit card without permission. We contacted the salesman and said we wanted to cancel that very evening. We went back out to the office. They would not let us in. I called the salesman that evening at his home. He told us to meet him at the XXOX next to our hotel. We told him we wanted to cancel and had the cancellation letter in our hands. They picked us up, drove us out to Puerto Bahia..... and would not let us go into the office. Instead they took us to their sales office and gave us a "what they called" better deal. The increased our rental weeks to 10 weeks per year for 7years with no up front rental fees. All the time telling us this would pay of the payments on the 2 bedroom Esmoralda model that we purchased. They told us we would go through Mercury Property Management in St. Louis.... we sent all the proper paperwork. Was assigned an agent and was told that it would only take 60-120 days because of the large sum of money. I noticed on the letterhead (and after I googled it) that their address was a vacant lot. And they did not belong to the BBB. I called our Salesmand and our agent. They said the printer had made a mistake on the printing and BBB was too expensive to belong to. My agent was told me specifically that our transactions would be complete in 60-120 days because they were in perfect order. He also became very rude when I wanted it in writing and told me not to call that the transaction would be complete between June-August of 2013. The last week of August I called Mercury and they told me that my agent didn't work there any more, the second call they told me that he had been promoted, but on April 26, 2012 he pulled all the contracts and they were non-existent. I asked for Customer Service and was told they didn't have a telephone number only email. After several email I did receive a confirmation that the contracts were non-existent and we would receive no money. I believe that Mercury and Platinum are call centers and don't really even exist.