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My reservation is not mine? (by Sharon E.):

go there with you information and reservation number They will honor your reservation somehow. I had the same thing happen to me many years ago, got there and they honored my reservation I own two weeks at surf club and rented it and they couldn't go and rerented it to someone else. I did get the new people on the reservation.

maureenm56 wrote:

As an owner of 2 weeks at the Marriott Surf Club I have rented to others and all I have to do is call Marriott as an owner and change the reservation name to the name of who I rented it to. Then I give the reservation to my guests and they can see it on the Marriott website

nancyc402 wrote:

I booked a week at the Surf Club for this week from Thurs to next Thurs so thought I would just confirm again before we leave. The confirmation number I got from the person selling turns out to not have my name on it at all and the seller on that one isnt even the name of the person that sold it to me. Everything seems legit - I got a formal reservation conf from the Marriott. I called them but they told me to contact the seller. Ha ha ... I emailed and called the person but am getting no response. I'm getting the feeling I've been screwed??? any suggestions?