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Re: point rental liquidators (by Sean B.):

So I've managed to read back about a dozen pages and not sure what I should do now! We attended a presentation on 29 Jan in Virginia by R & R Venture Group. I have paperwork from VSI, EPS, Lehigh Resort Club, and RCI. At the end of the presentation, since we were not able to take notes, Cody Christensen (Regional Director R&R Venture Group) assured me he would explain the program as to how all the different companies work to be able to exchange my original fixed week timeshare unit to points that could then in turn be converted to cash (check). Over the past year, phone calls messages and emails are never responded to, Sarah in the R&R Office has given me the run around a few times, and I finally talked to a Tyler at EPS back in Jul 2013 and he told me I would not receive a check for another six months. This is the timeframe we were told we would receive a check from EPS by Tyler and have not received anything! Started calling back to R&R and EPS with no results. At R&R a receptionist named Cacy that knows nobody's names that work at R&R but will have someone call back in 24 hours (no one calls back) and calls to EPS are not answered now just a mail box for a Crystal Jensen that states that it's not set up. For this past year I thought we were under contract with EPS, that we had given them our fixed week at our original timeshare for cash. When I checked with my original timeshare, the week in question was not used and went to waste! So here I am. Over this year, was 99% sure we were scammed and this site has pretty much confirmed it. What do I do now? Any suggestions? What do I do about this second timeshare at Lehigh Resort Club that we have title to now and the RCI membership that we didn't even need? Are these Timeshare resorts completely in the blind when they are receiving these contracts from R&R? Is there a one stop point of contact to start the complaint process (e.g. Attorney General, FTC, FBI)?