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Re: anyone been to this resort? (by Heather K.):

Hello, I am following your post. We recently returned home after purchasing a similar deal. After returning home I started doing research and was thinking it was all to good to be true. We are now outside the 8 day window to cancel. Would you recommend that I go straight to my credit card company to dispute the transaction? When you disputed the charges, did Visa need to see that you tried to handle with them first? Please help.

sergior19 wrote:
We made a claim dispute with the credit card company and we could cancel our transaction. The result of the claim is that the company in the US never respond the phone calls. So it was easy. I should be getting the confirmation letter this week and I'm canceling the credit card after that. Fortunately they didn't get one cent from us, the down payment was through the said credit card. They keep calling us and leaving messages but we don't respond. We also filed a complaint with the Attorney General of the State and they accept the complaint so now we are just waiting for them take us to court (we don't think it's going to happen). I create a Facebook page, please join us and keep it rolling.