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Original Message:
Re: anyone been to this resort? (by Patrick T.):
JOEL: URGENT: 1. Nothing says you need to cancel in person. Send an email immediately, call them today (call the person in the billing department, not Caroline) and follow with an overnight letter (send FedEx or other, for overnight delivery). Demand cancellation, through reference to the 8 day rescission. They may say you've used their services (gotten a "free meal," or an upgrade). If so, then offer to pay for that, but get the rest back as a refund. There is nothing in the law that requires you to be there, and nothing that says if you use any services it invalidates the law -- even though they may try this tack. Don't let them get away with this. 2. Cancel any credit card charges. Immediately notify your cc company of the fraud that has taken place, and cancel. They all give you at least 30 days to rescind purchases. Many give more days. Refer to this forum for all the proof you need for your claim of fraud. If that doesn't get them, then there are several of us who have much additional proof of all the illegal activities going on at Coco/Bahia. Ask for this proof in a further post, providing an email address. 3. Don't be deterred by their threats. NO ONE has ever been sued by these jokers. Just as it works against us that they are in Costa Rica, and therefore can buy the CR legal system (and obviously have), it deters them that we are outside that crooked jurisdiction and can easily expose them if they choose to pursue a case here.