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Original Message:

Re: anyone been to this resort? (by Geoff S.):

Joel,

Follow Patrick's advice. We were charged over $16,000 on our Amex card even though we did not sign the contract. Went back the next day and they reversed it. .."administrative error". I truly wonder if there are any happy customers out there.

Addendum posted Feb. 21, 2014: They still have not reversed the charge. I guess we will have to let the dispute run its course. I sent two emails to the administrative contact chantal@playasdelaspalmas.com and of course have received no reply.

Advice to the people who read this and still go to the presentation: DO NOT give them your credit card and driver's license unless you are totally, 150% sure you want to go through with this. We gave them our Amex card and they rang up the charge even though we did not sign the charge voucher.