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Re: Manhattan Club Lawsuit (by Rosemary G.):
I called TMC last week on March 12 to make a "reservation." I said to the Representative, "anytime in the next 9 months." She told me, I'm sorry nothing is available. you'll have to call back tomorrow for December 13 and forward, but probably nothing will be available since that is a busy month." I told her this was unacceptable and asked to speak with a supervisor. The supervisor told me that although my due date for maintenance fees is January 3, If I actually wanted to reserve anything less than a full week, I would then be reserving out to October. I said then I lose the first 9 months of the year. He said March 19 was open but if I took it I would then have to try to use the other 6 days in the coming year and get on their waiting list. I'd have to pick 6 dates and if they have a cancellation they would call people on the list. Owners can cancel up to 72 hours before, so pack your bag and be ready to drop everything if you are lucky enough to get a date. He advised me that I should be receiving my bill for 2015 in April of this year. If I wanted to reserve something earlier than October of 2015 I would need to pay in full my maintenance fees for 2015 in April. I paid my 2014 bill on time but I lost 9 months of 2014 since they are reserving out 9 months in advance and can't get any days to use in 2014. $2500.00 down the drain. I said it is very frustrating to pay $2500.00 so that people who go through Expedia or trip advisor can get a room and I can't. He replied that the maintenance has been increased because they replaced to elevators and have refurbished the rooms. I answered, so that people who are getting a discount on the room can stay their and I, who paid 28,000.00 and thousands of dollars in maintenance fees can not get a room in a reasonable amount of time! This is a SCAM!!!! In thier recorded message the recoding says owners of the TMC have the highest satisfaction! What a baldfaced lie! And I'm told if I stop paying the maintenance fees, a lien will be placed against my home. What can we do??? Anybody have any ideas? Does anyone know someone who works for 60 minutes to do an exposee on timeshares, particularly featuring TMC? How about the NYT? There has got to be someone who can help us navigate this swamp. No one should have to go through this.