Original Message:
Re: using your timeshare for an exchange is a JOKE!!!! (by Tracey S.):
My question is- why are you writing your management company demanding to be reimbursed? Did your contract state that they guarantee that you would be able to travel anywhere at anytime using an exchange company. You mentioned you desired trip and when you set up your search. You did not mention the time frame that you are trying to travel.
Another thing you may not realize is that weeks are held back and given to those that Interval decides has more trading power. So even if you request nice an early, every time anyone deposits what Interval considers a better week bumps ahead of you in line. Vegas is nice but there is almost always availability through all of the exchange companies. This means that for most if not all of the year it is overbuilt with timeshares. This is fine if you want to go to other overbuilt areas like Orlando and Branson, etc but not so much if you want to go anywhere that has more demand than supply.
They do hold back some units to rent but I don't think that is where your problem lies. The Shell salesman was just telling you that to get you to buy into their system. If you came on another day, that same salesperson would be telling you how great Interval is and that you could use their wonderful TS to exchange anywhere in the Interval International directory.