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Re: Manhattan Club Lawsuit - Ex-Employee Online Review (by Irene S.):
http://www.glassdoor.com/Reviews/The-Manhattan-Club-Reviews-E383851.htm “DDisappointingisa ”
Former Employee - Call Center in East Stroudsburg, PA I worked at The Manhattan Club full-time
Pros Some co-workers were great. Training seminar on customer service was great, but they should have followed advice from training. Developing relationships with the owners who truly deserve to be treated well is rewarding. Cons The Manhattan Club misrepresents what they are selling, then when someone buys a timeshare they literally cannot get out of their purchase because they do not realize the misrepresentation until it is too late to get out of their contract. It is difficult to work for this company once you realize you have to be less than forthright to timeshare owners regarding things. Many owners are unhappy and irate. An employee may have to go against their conscience to maintain employment. People who have been successful and loyal to the company are fired while incompetent, uneducated people are promoted. Promises are made during hiring process and to encourage people to stay who otherwise would leave, that are never followed through with. Excuses are made to deny raises. It is a toxic environment filled with deceit and manipulation. Advice to Management Develop a conscience where both internal and external customers are valued more than the mighty dollar.