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Original Message:
Re: Lack of response very annoying (by Neil M.):
Thanks for the info Maurice. When I indicated that half the time I have received no response, it includes those that have already rented out their unit that do respond. They state they already rented the unit..... but they do not let Redweek know to remove their listing from the website.
They have either already rented / sold their unit in a direct deal from a Redweek contact or from a listing made on another website. Problem is that someone looking to rent / buy that week, has no way to know the unit is gone and often wastes their time waiting for a reply from a lower price listing in the same week..... losing out on a slightly higher priced unit they would have taken that gets rented during the waiting delay.
We usually have rented in Aruba where lower priced units go quickly.
However, I had often seen already sold or rented units advertising a future week, still remaining on the Redweek website for many months after I was already told by the owner their unit was rented, already sold or that they changed their mind and will use their unit.
Suggest Redweek directly contact the owners when listings are over 60 days old and ask the owners for an update on the availability of their unit. Units no longer available can then be removed by Redweek directly.
In addition, prominently place a memo at the top of a page of rental or sale listings with a link, so a member who finds an unresponsive owner or unavailable unit can immediately report it to Redweek. You would really be doing us a service and this would really help clean up your listings of those that don't care if they inconvenience others by not removing their unit themselves.