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Re: stephanie martinez concierge realty (by Rebecca G.):

I have three things to say from Concierge Realty. First was this past December we were in Aruba for three weeks and observed in the Aruba daily newspaper an ad that was placed for a 3 bdrm unit for fixed weeks 51 and 52 at a price we deemed reasonable. When speaking with an agent (don't remember her name) she told us the actual price was DOUBLE what was listed in the newspaper. She claimed it was an error in the ad, however, that erroneous error remained for the next two weeks.

Second and most disturbing issue was what happened to friends of ours. They rented two weeks from this company and to make a very long story short, a few days prior to leaving they noticed that for their first week they had an actual confirmation number but for the second week they had an id number. When they asked Concierge Realty to provide the proper confirmation number for the second week, they were reassured not to worry and they would get it upon arrival. Upon arrival they still didn't have a confirmation number and a few days before they were to start second week it was relayed to them there was, in fact, no second reservation!! However, this company new about the situation many days before ever letting them know about it. While the company agreed to pay/cover costs of this family, this is not the way you want to spend your vacation (having to worry about this and in the end having to spend the last week of vacation moving every few days). My last story is from another friend of mine who rented their unit to Concierge Realty who would inturn rent to someone else. They agreed upon a price after the agent tried hard to get my friend to lower her price. She would not budge so the agent agreed and sent out the contract. Upon reading the contract she saw that the agent had marked in the amount $400 LOWER than the agreed upon price. Had she not read the contract fully, she would have signed it and then been out the money. But the best part is when she confronted the agent, the agent's reply was that she thought she would negotiate her price. Friend was furious as agent knew this was not going to happen. She then insisted payment be made via paypal to ensure all monies were received. I had always heard that this was a reputable company but after these three incidents that happened over a few months, I am not sure. Anyone else have any issues?