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Re: Dream Travel Condos anyone? (by Steve N.):

Well my first thought is that a new thread should be created entitled "Suitelife Vacations Club, Anyone?" But while here, there is a load to respond to with respect to Marilyn's hasty retort to my post. Firstly, there is more than just a handful of Suitelife members that are not satisfied with the club. Just check the Better Business Bureau, or reviews on Yelp.ca. There are many other people, who have not been suckered by Suitelife's impressive sales pitches and pressure tactics, that are not happy with Suitelife either. This may be evidenced by the CRTC's $20,000 fine levied against Suitelife last year following consumer complaints about the club's predatory telemarketing tactics.

Surely the $20,000 fine was unbudgeted. Has this amount also been added to the special assessment fee demanded of all the members? Perhaps Suitelife should offer the members proof that the $20,000 came out of Mr. Anthony's pocket instead of being absorbed by the members.

I suspect that the majority of Suitelife Club members are a pretty quiet bunch. As with most clubs (like the gym for instance), there will be some members that use the service a lot, and some members completely dissatisfied and very vocal about it, and the great majority that are rather apathetic about it. I've come across a few Suitelife members in my work like and had frank conversations with them about the club. I have a well founded feeling that a lot of people that signed on with the club end up with serious buyers remorse (understandable given the high cost), don't utilize the service enough to ever pay for the initial cost, and consequently pay more instead of less overall for their vacations. In fact, unless someone proves me wrong, I am saying that a lot of Suitelife Club members do not speak up against the club because they are embarrassed and feel like they've been swindled.

I just don't understand how Suitelife Vacations staff, at this point in time, are actually defending Ms. Tonya Williams in an online forum? Yes, I took the time to read the thread, and others, and see that she has screwed many people out of money and accommodations. This includes 3000 Suitelife members as Suitelife has seen fit to kiss $600,000 of member money away. I stand by my SHADY comment. All this cash, no insurance, no guarantee of delivery, is shady all around.

What difference does talking directly to you make? I emailed a series of questions to the club right after the Assessment Fee demands came out, and received no response whatsoever.

It's obvious you are too cheap to insure your members against loss, but for $9,000, don't you think that it might benefit you to obtain better quality legal counsel?

And with respect to the "I'm Italian" comment, the full excuse was "I'm Italian, that's just how we talk." This was minutes after my wife phoned me at work upset, saying that the Suitelife concierge was abrupt and rude to her when she was asking questions about accommodations. I even repeated Suitelife staff's excuse for talking that way to her, but she refused to ever call back and probably never will. That was our first contact ever with the Club seeking accommodations (which it ended up the Club was unable to offer us any accommodation where we wanted to go, only a resort several 100 km away).

And your explanation of the moving on to "greener pastures" comment is golden. At first glance you must be joking. Nice job cutting and pasting a google search of the term and putting it in a completely different context.

Oh, and Marilyn, if you are here, please tell me how I may not be abiding by the rules of your contract? Please enlighten me...