Royal HOliday is a scam

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Royal HOliday is a scam (by Royal H.):

Dear klimg, we’re sorry to learn of your disappointment in your membership. We would like to work with you to resolve any issues you’ve experienced and ensure you feel satisfied with your membership. Please email us about your experience at community@royal-holiday.com and include your member ID; our team will follow up with you as soon as possible.

Thank you.