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Re: Has anyone purchased from Vallart Gardens? (by Sharon):

Sounds like the same Jeff. You asked why we didn't get back the original 24,000 down payment. The 24,000 was on two different credit cards and it had been six months since the original purchase. This is part of their scan when they tell you that it could take up to six months for the liquidation company to sell your trade in properties and then it becomes too long to protest those charges. After learning that Mercury Property Management really didn't exist and they didn't have any contracts for us and that our rep from there we no longer there, it was time to do something. I protested and sent a 32 page document regarding the Sales staff tactics and enclosed all the Internet complaints and sent them to the closing officer (he was not a salesman). In my original contract I found a section that stated if I had complaints and they didn't cure within 10 days I was entitled to a refund. I had also informed them that they would be receiving no more funds from us. Three months went by when I was notified by the financial manager complaing to me that they were not receiving payments. I responded that they were never going to get another payment from me and they should read the documents that I sent by surface, email and certified mail. At that point we had paid the down payment and 6 months of additional payments. Finally, they called me and said that they found my docment in a stack of papers on George Triggs desk but George was no longer there. I knew that I would never get the original down payment back, but did get a refund from my bank for the additional payments. I was also able to negotiate and new contract with the Puerto Bahia managment (not the sales people) for a larger home with less time and no more money. The sad thing about this entire experience is that after we purchased the house I went back to our resort and googled them...I read all the bad things. I immediately called our salesman Todd Dehn at his home and told him that I wanted out of the deal. We should not have allowed them to talk us out of it. We were not new to timeshares and have been happy with the ones we have...this deal stunk from the very beginning. Never again.