Original Message:
Re: Anyone have experience with Preston Green or Americap International Corp (by Preston G.):
Dear Mrs. Hanlon and Forum readers.,
We certainly regret your feelings about your last experience with us.
Certainly the first two times you booked with us, you were happy. Otherwise I doubt you would have booked with us a third time. It is important for readers to have context.
The fact remains that the out of pocket expense you paid out, and that we reimbursed you was not necessary, because we had that part already reserved. You were never at risk of not having a place to stay and always had one. It was only after you cut off communications with us and refused what we had in place for you, that resulted in this unnecessary series of extended events. We left many voice mails, texts, and emails explaining that to you and we got no reply's. We have the documentation to prove it. Again context is everything.
Finally, let us be clear, there were problems with the booking, inconvenient moves, and as you said 'tensions" that you should not have had on your vacation. We take full responsibility for that and did everything in our power, and in Good Faith to remedy the situation.
While we respect your right to express your dissatisfaction with the last booking of three with us, personal character assassination and attempts to destroy a good companies reputation is excessive and unfair.
We trust that readers will examine the full scope and context of these forums. We have been in business for more than a decade and have thousands of satisfied renter, owners, and solid flawless transactions on our record.
This Forum String is almost 10 years old and we are still around, there are a small had full of legitimate complaints, and the rest of the comments are simply anti business speculation & opinion (no facts), or mistaken Identity.
If you want a company you can trust, read this entire Forum carefully and objectively. Also see our A+ with the BBB, and our excellent rating on all other sites with a rating system.
It is unfortunate that more happy clients, owner, etc don't take the time to go to the forums to express their thanks.
It seems Forums like this get mostly the negative commentaries and opinions.
Happy Travels.
Vacation Homes Only