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Original Message:
Manhattan Club Lawsuit (by Vanessa S.):
Charlotte,
We live in CT and have been owners since 2004. We own one week considered "flex time" (seven nights) at TMC. That is how it was packaged and present at the time we purchased. To use in two, three or four times to travel into NYC to use the timeshare. Whenever, we have decided to keep our timeshare at TMC and not trade into RCI or exchange, we have not been able to use all seven nights ever! We on three different occasions have lost 3-4 nights each time because of the lack of space of rooms being available. I tried two months out for a two night, or two weeks out, three months or tree days, several different scenarios to try to get a night out of the reservations department. It just never seemed to come to fruition. They would tell me to call back everyday or next week etc. or to change dates, or to give nights away to family members or friends. That would still not have helped in being able to use our timeshare (Suite/room), but would shown as a way of our "giving away" our remaining nights before expiration date and our friends or family would have had the same type of experience. I would not do that to a family member or friend. It was their approach to resolving the situation of overbooking our timeshare to the public and just telling our "family or friends there was no availability. So my answers being, No, we did not ever to get use all seven nights of our timeshare ownership when we did not trade. After three times (years) with the same result we traded in our week to RCI with the hopes and added expense an RCI membership to trade-in to travel on RCI. That had it's own situation with added expenses and problems as well.
Contact NYAG office (you can look up on the net for address or phone number for the NYAG office to have survey emailed to you) the survey was sent out to owners a few months ago (in August?). If you want to be included in the bulk of owners who feel they were misrepresented with their purchase at TMC. That is really the only recourse at this time that you have until this gets resolved one way or another. It's a wait and see situation for all of us as owners TMC.