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Original Message:
Reach out to us for assistance! (by Renee P.):
I did call customer service.... While they are really nice they simply quote the contract that was signed. They say they are sorry that the sales people lie and manipulate .... They can't do anything. We were told they even on our last visit that our maintenance fee $1300 is for the whole unit. It's a 2 bed lock off. We were told we could break it up... I like to use half there and bank 1/2. This was the first time I was charged more money ( $1300 plus extra to deposit 1/2) why???? I'm not even able to use my grand bliss ???? The whole rental thing is another scam ... Fell for that several years ago... Only lost $250... Would just love to recoup the grand bliss upgrade money ... Am fed up with the poor treatment and am sick of vida b/s!!!!