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Re: Has anyone purchased from Vallart Gardens? (by Lily C.):

Hi Deb, we have communicated vial email in the past. I was contacted by Monterey couple of weeks ago. I emailed the case manager all the complaints people have against VG and my contract with Mercury Management who was supposed to rent our weeks for $2500/week. She basically called me stupid to sign the contract with Mercury and said my contract is with VG and I must pay. I got in an argument with her. I told her I can't believe an American Company is taking their side. To make a long story short, I contacted Consumer Credit today. I talked to a wonderful man who sent me this email: Mexican timeshare companies do not report to U.S. credit bureaus, so don't expect to see them in your files. What you have to keep track of in your credit bureau files is if and when a third party collection shows up in your credit file related to this action. If and when it does report, you will want to file a dispute to keep them from damaging your credit integrity -- Credit Karma offers a free service that tracks changes to your credit reports. Please collect every bit of written correspondence that you have concerning this matter in case you need to send it to the credit bureaus to support your dispute. I believe that this is your best option for resolving your problem without seeking costly and professional help. Also, the next time you speak to the collection company, ask that any future correspondence be communicated via email or regular mail--you want a paper trail and more records that you can send to the credit bureaus to, again, support your allegations of dispute. To prevent any negative comments placed in your credit report, please contact the major credit bureaus to see if they are on your files. If not, then they are not reporting you, and you need do nothing But again, you will want to keep an eye on your file for changes. If they are in your file, you will want to dispute it. The language you will use to file the dispute will be "unfair and deceptive trade practices. " While the item is in dispute, they will not be able, legally, to report any comments into your file. And, hopefully, once the matter is resolved in your favor, the integrity of your credit will be intact.

We bought our timeshare with them in 2013. Back then I disputed the down payment with my credit card and I got my money back. All of a sudden VG is back in our lives. I wish the storm had destroyed their property a few years ago. I hope this information is helpful. Please keep my informed.