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Re: Krystal is a big Fraud!! (by Chien W.):

I went this morning to cancún government customer service, they brought me legal supports for free. They wrote down the cancelation papers, making three copies :one for me which is signed now by krystal legal apartment manager as they have received the notice (not before this customer service demand them so), other one customer service officers stock as proof , and the third for krystal legal apartment. I didn't call my credit card yet, but I suppose still have time for it because i m still in this hotel (my last day in cancún). I'll call from airport tomorrow. Thank you, and hopefully wishing you all to find the solution out