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Class Action Against Diamond Resorts? (by Irene P.):

Nancy You will find conflicting messages on this topic. Diamond has a voluntary surrender policy but surrenders are not guaranteed. You should contact Diamond customer service to start the process to see if they will take back your points. The older you are the better. If you have a loan, I feel you need an attorney. You can always just stop paying but Diamond employs 90 full time collectors making 100,000 collection calls per week via a dealer (KROLL Bond Report). Many of us have high credit scores and can't stomach the harassment from collectors. I have intervened on behalf of two families who were ignored. I had help from an attorney who did not charge me or the client anything for his advice. Both families were released and the attorney waived the fee for the 83 year old owner. She was on social security and could not even afford to make the payment annually. Join the Facebook page below of 7000 Diamond owners. It is not a Diamond sponsored FB and not censored like the Diamond Facebook page. You can message me from the Facebook page if you want to rehearse your request before you contact Diamond. Diamond is the only major timeshare without a secondary market that would allow you to sell your points or week. Here's the Facebook page and there are several members who have messaged me from that page. I'm an owner. I do this as a volunteer. There is no charge. Just sick of it. https://www.facebook.com/groups/diamondresortsmembers/