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ask-redweek-wyndham-ovation-exit-update (by Mark J.):

I researched Ovation once I heard about in the summer of 2016. It took me a few times to get to the right parties at Wyndham however, on September 25, 2016, I finally was able to relay my week's information and "start the ball rolling". I waited 30 days, having gotten no response from Wyndham, I called the Ovation desk on October 25, asking how things were progressing. A very friendly customer service representative told me the week was in "search" mode and I should hear something in 8 or so weeks. That would have enabled a response from Wyndham around Christmas. Here is the response I've gotten so far from Wyndham on my request - ___________________. That's correct, nothing. No email, no snail mail, no phone call, not a word, just crickets. They did manage to find me to inform me that my new monthly maintenance amount would go up by five or so dollars a month but they can't seem to find me to tell me about where I'm at with the Ovation program. I'm hoping my public griping about their non-response will be seen by their "extensive web-monitoring operation" and they will get back to me. How about it Wyndham? You can email, call or text me, you've got my information.