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Class Action Against Diamond Resorts? (by Irene P.):
I have taken testimonies from five Platinum DRI owners who claim they were victimized by up-sell by Rick Casper at Polo Towers and Cancun. I compared notes with an attorney out west who had just as many complaints as I had so we have many complaints about the same agent. Jeff Weir should talk to that attorney as he does not believe anything I say. I am sickened by a company that has harmed and financially devastated the people I have talked to. They were told to become part of a Legacy program that only Platinum owners could join to sell points as no one else can sell DRI points. All of them own 100,000 DRI points or more who bought to become part of Legacy so they could sell their points. After submitting their testimony to DRI Consumer Advocacy I received the same denials. "Rick Casper never said he could sell your points." People who had Rick Casper's private email say when they email him now they get an autoreply from VP Dan Percy who just instructs people that they are not allowed to assist members selling their points. Complaints I have heard say Dan Percy backed up everything Rick promised, but when members email Dan they are told Rick Casper can no longer receive emails and they are now handled by VP Dan Percy. All the members I have talked to are variations on this theme. I don't just write articles. I volunteer 40 hours a week taking testimony from members including a stage 4 cancer victim told by Rick Casper to buy more points because it would help pay medical bills as they were paying $4 and points are now selling for $8 or $9. I have spoken to three FBI agents/representatives who agree Rick Casper and other agents' pitch in Virginia and Ka'anapali meet the definition of Fraud by Profit under White Collar Crime. Jeff Weir will in all likelihood remove this post because he will not believe this person's testimony either.
I am at the Cancun resort in Las Vegas and went to a breakfast where they said they would simply update me about the changeover to Diamond. I was told that I should have been invited to a dinner where I would have been given options, decided by a judge in a legal ruling against Monarch due to their bankruptcy. They proceeded to show me a print out that said when my current term expires in August. I would have to pay $573 per quarter to Monarch. They said that due to the bankruptcy, I would have no equity. That was option one. Pay more, have nothing. The other option they said was to transfer into Diamond at a cost of $12,000 plus and pay a yearly maintenance fee of $1,700. Less than the $2,292 I would soon be giving Monarch. They also told me that I would then have equity of $41,000 that I could sell. I was in tears. I do not have any extra money. In fact I have been looking for ways to get out of Monarch for over a year now. They said that was not an option and that as an owner, I was now proportionally responsible for their debt. I felt trapped and signed all the papers to transfer, with no idea how I can pay. After reading the comments above I am even more scared. I am trying to start my own business and am already in severe debt. They claimed when they ran my credit though that it looked better than most and assured me I qualified for financing. I would have to pay off, basically transfer to credit cards, which I can barely make my payments on now before I could look to sell. One of the reps assured me that she would put me in touch with someone who could help me sell my points. She even gave me her cell phone number to call after the sale/transfer is finalized. I am really scared though. Please help! We have to do something. It seems as though they have no qualms about lying to and robbing people for their own benefit