Original Message:
Re: Wyndham's new "Ovation" program offers exit solutions for their owners... interested? (by Jim S.):
I think the program is now called "Limited Edition". Haven't seen a reference to Ovation lately.
Anyway, the deedback process was fairly painless, though it took long enough so that we paid at least one more month of maintenance. Now we are ready to use our 3 years of points!
However -- you can't book on-line any more, but must call them. There is no rule that says they have to answer! I have called three times recently, only to hear a recorded message that the wait time is more than 30 minutes. I listened to the annoying tones (can't call it music) for more than 30 minutes today, while playing solitaire, and after 30 minutes was informed that the wait time was more than 30 minutes.
Not being able to get a response on the phone whose number is the old Club Wyndham reservation line means (IMHO) that I may never get to use one of these points! I am getting the feeling that it is another Wyndham scheme (scam) to annoy its former owners. At least, I will not be hit with a maintenance fee ever again.