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Re: Class Action Against Diamond Resorts? (by Tiffany P.):

I purchased a timeshare week with Gold Key, which was purchased by DRI. I never received any information other than a letter stating that nothing would change except the name of the company. Fast forward to today- we are on vacation in VA beach. DRI greeted us with this free concert night that we were invited to attend. They also offered a catered lunch and an update meeting about our timeshare. The invitation didn't indicate that the events were linked, but when we called to say we would not attend the meeting, they said the concert was dependent on attending the meeting, and that we would be there 55 minutes, tops. That should have been the big flag. Anyway, we get to the lunch today, and was greeted by this sales woman who took us to eat, and then escorted us to her office, where she promptly begins informing us that our current contract/loan was pretty much worthless, and that we would only be allowed to use the week we bought at the resort we purchased, and the maintenance fees would raise tremendously every year. We stated that we didn't know what she was talking about, and she asks us if we attended a meeting DRI held in our state to inform members of the changes. We never received any information about changes to anything, or meetings,etc. So, she leaves to go retrieve our paperwork to find out why we weren't contacted, and somehow we were missed in the whole transition process from Gold Key to DRI. Then, she offers us two "solutions": 1) use our equity to acquire points, and purchase points, which triples our payment and maintenance fees, and starts another 120 month loan, or 2) sign up for a temporary agreement, to get points and keep our deeded week, and still pay triple the loan payment and maintenance fees, only this time we would still be paying our loan and current maintenance fees, and then their loan and maintenance fees. All for the same amount of points. After almost FIVE hours, we told them we could not afford more money, period. Then we got up to leave, and she was trying to get us to sign all of the different loan options she offered, saying we denied them. We refused. She said she had to go get someone to sign us out, saying we refused the offers, but we left as soon as she walked out. She took all of the papers with her, but I did take a picture of one of the options she offered. I am not sure if there is anything that can be done to help us get out of this contract, but if there are any suggestions, they would be greatly appreciated.