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Legal actions against Diamond Resorts (by KC):

irenep59 wrote:

Suspicious attorneys tell me CLARITY is a smokescreen to ward off other AGs. The DRI website offers a CLARITY description. A DRI employee I interviewed says it is a joke as does three DRI members who attended a sales presentation post clarity. One lone QA officer did upset an up-sell by using the CLARITY forms. I have the complete set of 2017 current documents including the CLARITY docs. If people read the forms (which is a big if) the disclosures are very good.

The biggest outrage is the offer to record the QA session. All the crimes are committed during the sales presentation often with "Don't say anything to the QA person because they are often months behind new programs" or "I could get fired for telling you about this new program!" Media outreach is the key BEFORE naive consumers take a tour. Recording the QA session only protects DRI in court.

Good points, all. Who could possibly regard DRI's "Clarity" program as anything but a relatively weak PR stunt, established to create the APPEARANCE and ILLUSION of honesty and full disclosure? DRI has no particular interest in either honesty or full disclosure --- they never did, they don't now and they never will, despite the newly crafted PR charade known as "Clarity". Multiple lawsuits may have given DRI some inspiration to "spin" their image more positively, but actual integrity remains a concept completely foreign to DRI.

You are also (unfortunately) absolutely correct about people "signing on the dotted line" but never even bothering to read their contract documents until it's too late (...if ever). Most people don't even bother to read enough of the contract material to learn that they have the legal right, provided to them by applicable state law, to CANCEL the transaction entirely (within 3-10 days, depending on individual state), information HANDED to them IN WRITING right at the time of contract execution. It's quite sad really, bordering on pathetic.