Original Message:
Re: Wyndham's new "Ovation" program offers exit solutions for their owners... interested? (by Lolli S.):
Is Limited Edition the name they are using for the three years of points they allow on the Ovation program or are you referring to something else? I was wondering how reservations would be made. They told me there would be a special number you would have to call and I envisioned an impossible situation. This was 6 months or so ago. I still haven't decided what to do.
louisw40 wrote:As limited edition members we have been trying for the past two weeks to make a reservation online, but keep getting a message that we do not have enough points, even though we have many more available than required for the booking. Then, we have called the reservation number and each time have been told that it is an issue with the computer system and IT is working to fix it. The customer service person is also unable to make the reservation. Some of the dates we intended to book have become unavailable in the meantime. Is this Wyndham's new scam - to offer points that should be available for three years but make it impossible to use them?