Original Message:
Castle may eventually crumble... (by KC):
valarieh16 wrote:I filed a complaint with the Board of Professional Responsibility & the BBB. I sent Castle a certified letter back in May requesting a refund. I've been getting endless excuses since then. Thanks for the advice.
Complaining to the powerless "membership club" known as the BBB was a pointless (but harmless) waste of time and effort, but good job on filing the Board complaint. I hope that you have ALSO filed a formal complaint against Castle with the Tennessee Attorney General's office, complete contact info (and complaint instructions) for which can be easily found posted elsewhere in this very thread. The AG's office is where the real horsepower and strength resides, should they become sufficiently motivated to exercise their muscle.