Original Message:
Re: Contacting Customer Service Regarding A Timeshare Exchange (by D. W.):
I booked a timeshare through your site. We checked in yesterday. Our room was advertised as *Oceanfront* & when we arrived they said it was *Oceanside*.
Our room overlooks a parking lot & has a sliver of oceanview from a side window. This is clearly not what we signed up for & the whole reason I chose that particular unit was because it said Oceanfront. Please reply ASAP. I Checked at the desk this AM & they said they would need a call from you to switch us to an Oceanfront unit. My email is dwheaton4re@gmail.com my cell is 610-733-9643