Has anyone ever been scammed using redweek?

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Re: Has anyone ever been scammed using redweek? (by Lucille S.):

Please note: Your contact with redweek was 2012, Redweek has grown so big, that their service is horrible., phone calls are useless, they direct to go to the computer forum to find your answer or leave a message and wait 2 business day to get an answer.

jayjay wrote:
This is why, if it is possible, to rent from the same owners every year that's given you what you asked for in the past .... and book that week very early in the year (I'd say at least 6 months earlier than your check-in date, especially for a prime holiday week).
I'm surprised Redweek would allow someone to post an ad with wrong information (or unclear information). They should, at least, make him correct the ad.